Terms & Conditions – Vitalix Ltd

Last updated: 01/01/2026

These Terms and Conditions (“Terms”) govern your use of https://vitalix.co.uk (the “Website”) and any purchases made through it.
The Website is operated by Vitalix Ltd (“we”, “us”, “our”).

By accessing this Website or placing an order, you agree to be bound by these Terms.

1. Company Information

Vitalix Ltd
16 Eagle Lodge
London
E11 1SP
United Kingdom
info@vitalix.co.uk

2. Use of the Website

You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Website.

You must not:

• Misuse the Website or attempt unauthorised access

• Introduce viruses, malware, or harmful code

• Use the Website for fraudulent or unlawful activity

Vitalix Ltd reserves the right to suspend or terminate access if these Terms are breached.

3. Products & Information Disclaimer

Vitalix Ltd offers products and information related to health, wellbeing, and lifestyle.

All information provided on this Website is for general informational purposes only and does not constitute medical advice.

You should always consult a qualified healthcare professional before making health-related decisions. Vitalix Ltd does not guarantee specific outcomes from use of its products.

4. Orders & Payments

• All prices are listed in GBP (£) unless stated otherwise

• Payments are processed securely via third-party payment providers

• Vitalix Ltd does not store full payment card details

Vitalix Ltd reserves the right to:

• Refuse or cancel orders

• Correct pricing or product description errors

• Limit quantities purchased per order

A contract is formed only once your order has been accepted and confirmed.

5. Delivery

Delivery times and costs are outlined in our Delivery Policy.

Delivery dates are estimates and not guaranteed. Vitalix Ltd is not responsible for delays caused by third-party couriers or circumstances beyond our control.

6. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which complies with UK consumer law.

Nothing in these Terms affects your statutory rights.

7. Intellectual Property

All content on this Website, including text, images, branding, logos, graphics, and designs, is the property of Vitalix Ltd or its licensors.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

8. External Links

This Website may contain links to third-party websites. These links are provided for convenience only.

Vitalix Ltd has no control over, and accepts no responsibility for, the content, policies, or practices of third-party websites.

9. Limitation of Liability

To the fullest extent permitted by law, Vitalix Ltd shall not be liable for:

• Any indirect, incidental, or consequential loss

• Loss of profit, data, or business opportunity

• Reliance on information provided on this Website

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

10. User Submissions

Any information you submit to Vitalix Ltd must be accurate, lawful, and not infringe the rights of others.

Vitalix Ltd reserves the right to remove or refuse content that is misleading, offensive, or unlawful.

11. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how Vitalix Ltd collects and uses personal data.

12. Changes to These Terms

Vitalix Ltd may update these Terms at any time.
The latest version will always be available on this page.

Continued use of the Website constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.