Refund policy

Terms & Conditions – Vitalix

Last updated: 01/01/2026

These Terms and Conditions govern your use of https://vitalix.co.uk operated by Vitalix Ltd.

By accessing or using this website, you agree to be bound by these Terms.

1. Website Use

You agree to use this website lawfully and responsibly. You must not:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to systems or data

  • Upload or transmit malicious or harmful content

2. Products & Information

Vitalix Ltd provides products and information related to health, wellbeing, and lifestyle.

All content on this website is provided for general informational purposes only and is not intended as medical advice. Always consult a qualified professional before making health-related decisions.

3. Orders & Payments

Where applicable:

  • All prices are displayed in GBP (£)

  • Payments are processed securely via third-party payment providers

  • We reserve the right to refuse or cancel orders where necessary

Full delivery, returns, and refund details will be provided at checkout or in a separate policy where applicable.

4. Intellectual Property

All content on this website — including text, images, branding, logos, and designs — is the property of Vitalix Ltd unless otherwise stated.

You may not copy, reproduce, or distribute any content without prior written permission.

5. Limitation of Liability

To the fullest extent permitted by law, Vitalix Ltd is not liable for:

  • Any loss or damage arising from use of this website

  • Reliance on information provided on the site

  • Business interruption, loss of data, or indirect losses

Nothing in these Terms limits liability for death or personal injury caused by negligence or fraud.

6. External Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

7. User Submissions

Any information you submit to Vitalix Ltd must be accurate, lawful, and not infringe on the rights of others.

We reserve the right to remove inappropriate or misleading submissions.

8. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.